Customer Support

Rigorous training ensures that our field service team are experts in the vehicles that they service. Ongoing learning keeps them ahead of the curve in all innovations and developments of BYD EV systems.

With BYD, customer service is a personal relationship. We care about our customers, and we know that efficiently and intelligently resolving technical challenges brings peace of mind and allows you to do the work that you care about, whether that is moving passengers, material handling, moving goods and freight, providing energy storage or solar power solutions. You keep North America running, and we are here to make sure you don’t miss a beat.

Customer service is our top priority, and we look forward to working with you.

**Customers looking to purchase parts for BYD forklifts, please visit our Forklift Dealers page to locate the closest dealer near you.

Help is One Click Away

Customer Service
Replacement Parts